Comments on: Why I Hate Home Depot

By: JamesSlusher.com » Blog Archive » A Little Disappointing

JamesSlusher.com » Blog Archive » A Little Disappointing — Fri, 26 Feb 2010 18:18:39 +0000

[...] the blog is getting dusty, maybe because I just don’t have the traffic I used to. Either way, I still hate Home Depot. Explore posts in the same categories: [...]

By: Glenn

Glenn — Sun, 03 Jan 2010 02:32:17 +0000

Why don’t you people learn how to instal appliances / carpet / tile / everything else yourselves? I work full time, own my home, and I manage to do the work myself. HD seems fine to me, but I don’t need to be a rocket scientist to know that your an idiot to hire them to instal something.

By: Jhon Saruzky

Jhon Saruzky — Thu, 24 Sep 2009 03:38:31 +0000

I HATE DEPOT BECAUSE THEY ARE LIERS, THEY PROMISE ONE THING AND DONT DELIVER, THEY WILL LIE TO YOUR FACE, THEY WILL TELL YOU THEY WILL TRANSFER YOU, AND THEN TO YOUR FACE DENY IT, AND WHAT CAN YOU DO? OF COURSE QUIT RIGHT? AND THATS WHAT i DID, I WORKED SO HARD FOR SO MANY YEARS, WELL JUST 5, GREAT CUSTOMER SERVICE TO ALL THE IDIOTS WHO WANT TO DO PLUMBING OR WHATEVER ELSE, AND DONT HAVE A CLUE, OR HAVE BRAINS FOR THAT MATTER,. YES YOU DO NEED BRAINS TO DO REPAIRS SPECIALLY YOU CONTRACTORS, HOME DEPOT YOU SUCK.

By: Jose Forafee

Jose Forafee — Thu, 24 Sep 2009 03:19:44 +0000

I hate the stupid angry customers, who fucking didnt get laid and go to the store and get their frustration on us the next day, fuck you wannabe contractors, cheap ass bastards, complaining about customer service, if we are out of an item is not my fault, i have no control over it, stupid fucks.
And all of you the kiss ass little group, yeh you fags that hang around the managers suckin up, oh yeah thats the HD way, thats the only way to move up, sad but true, oh shit I open tomorrow, got to go….

By: vicky

vicky — Mon, 07 Sep 2009 03:00:45 +0000

also i want to add, that hd credit services is completely seperate from store services, all u can do at the store is make a payment , anything wrong with your bill u have to call, store associates wont have access to that mainly for your protection, so dont be mad at the poor cashiers, who have to stand all day, because they are not allowed to sit, have to ask to be relieved to go to the bathroom, and tough luck if your supervisor is on a register because there are no cashiers available, and worst if you are standing at a register that is a physical security issue(door) then you have to stand there till some one relieves you because you cant leave …..ima front end supervisor and trust me they have it rough some days, we have no hours to staff , only have self checkout and contractor register open and lines going down the lumber aisle, as a supervisor i still ften times become the cashier, and gd luck getting a manager to come help yet even answer their phone, the hourly associates become disgruntled employess when unfortunately they are not treated or given the support needed to be a productive associate of the depot

By: vicky

vicky — Mon, 07 Sep 2009 02:53:42 +0000

ive been an employee of the home depot for about 4 years im a supervisor. though i wont negate all of your experiences, i will tell u that there is good with the bad and not all stores are like this. My management team lives n breathes customer service. do u have employess who dont feel the same , of course everywhere u go u will see that. but ill tell u i have had customers extremely un happy , , be disrespectful, and never, would i respond in the same way. hey , im a customer everywhere else i go, and i know i want to be right if i feel something is wrong. , ive had racist customers,whom have made my cashiers cry…. so it goes both ways, but i personally could say i would never treat a customer in that way, i live check to check, i cant stand going to work there somedays, but ultimately i get a check at the end of the week, partly because of the customers who continue to shop there and keep us open, so pleasse everyone dont think that everyone at the depot is incompatent, some of us are hardworking people there to do the job and do right by our customers.

By: Scott

Scott — Tue, 28 Jul 2009 07:38:10 +0000

I’ve been an HD associate for 7 years. I am currently a key carrying Department Head, which means sometimes when you ask to speak to a manager you get to talk to me. First off, the credit card. If you read your application, and all the paper work they send with your bill, you will see all the info about 12 months no interest. If you buy something 12months no no, you don’t have to pay a dime untill the 365th day. You even get a warning on the 11th statement. If you buy something on your card again, after the 12 month no no, all payments will go to the most recent purchase. You can call credit services and ask them to apply the payment towards the 12 months no no. Now here’s the best part about the HD credit card. All of you haters crying about how HD charges you all the back interest and all the other complaints, well here ya go. The card is actually a Citi Bank card, they are the ones doing this to you not HD. When you get 12 months no no, HD still pays the interest to Citi Bank.
Stop yelling at me about all your messed up installs, there is literally nothing i can do about it. All that i can do is leave a note in the system to the install expiditor to set up a new visit by the installer.
If people stopped ripping HD off through the returns counter, it would make everything easier for every one. But we all know thats not going to happen. So, everyone gets punished by strict returns policies that protect HD from losses.
Don’t get lippy with my associates. Chances are, you find them passing through an area that they know nothing about. If you call them dumb or make them fell bad, then they are probably not going to give you the best service that they can. BE PATIENT, let them find the person that can help you.
To the lady with the 50% off items that were no longer in the system, that does happen. An item can stay in the system for up to a year after in goes on clearance. After that the SKU number is assigned to a new item. If you didn’t have your reciept, which I know you didn’t, then there is now way to return the items.
HD is a good place to shop, and the majority of us are eager to help you, but you have to realize that policies are in place for a reason. Things might not go your way, but its not because HD doesn’t care. If we don’t have customers then we don’t have pay checks, so we really do everything in our power to get things right for our customers. Thanks for your time and business.

By: Tim Wood

Tim Wood — Sat, 21 Feb 2009 00:29:06 +0000

I am a current Home Depot employee and I look forward to the day when it becomes the new K-Mart. I will be leaving this employer soon because it is a rotten company. Granted, it behaves like most U.S. companies, meaning it is only interested in profits and will say whatever sounds good to the public but will always do what pleases short attention span investors.

This company is rotten from an employee’s perspective because it steals from the employees. Granted, the average sales person in the store may not be considered a highly skilled or valued employee in the U.S. economy but when an employee is not treated well, then they DO NOT treat the customer well. One plus one equals two and when an employee is not valued then the employee does not value the company or its customers. Dump your Home Depot stock and buy Lowe’s stock.

Home Depot steals from its employees in several ways. I can address the way it has stolen from me. I joined the company some six months ago and was told I was joining the company as a full time employee. I worked full time hours. After the initial three months, they changed their mind and now said I was actually a part time employee. Being part time cost the company a lot less money and brings a lot less compensation to the employee. I disputed this change and was basically told tough.

I could have fought and perhaps even sued, maybe perhaps even fostered a class action suit against the company. In the end I just decided to leave and in the meantime to not give my full abilities to the company. Someone else will hopefully soon be pissed off enough to start that national class action suit. This is how they can win it. Home Depot regularly hires people full time but then later say it was really part time thus saving themselves lots of money. Proving this can be tough because, “he who has the gold makes the rules”. But put the first fact together with how at the same time, and in the same store, they hire people who want to work part time and then assign them full time hours. Together this should be enough to convince a jury in a class action suit to find for the plaintiff.

Granted, the lawyers in a class action suit will take home most of the money but the bad publicity for Home Depot will be enough to make my day.

The next time you get rotten service at Home Depot, realize that the employee as been treated rotten first. When you get a peak at the grassroots of how the average Home Depot employee feels about the company, you realize that easily well over fifty percent do not like the Home Depot. I’m not saying that employees who work for a rotten company should give rotten service. I’m saying that given human nature, it just gets passed on.

Never again will I buy something from Home Depot. Even now, when I need some nails or an air filter, I go to Lowe’s.

By: Helen Jack

Helen Jack — Wed, 17 Dec 2008 17:00:27 +0000

I went to home depot with my 2004 Mazda RX8, when I went out to my car, the lower passenger door had a huge dent with orange paint from one of their flat carts, I returned inside to get a manager and had her take pictures of the damages, about $1,200.00 worth. Their insurance company said it was not one of their employees, so they wouldn’t pay, whem I asked to see the video tapes that proved that, they told me to ” get a lawyer”. I HATE home depot!!!! I advise everyone I talk to not to shop there! I would rather use duct tape and string to fix something than shop there again, by the way, I work for a roofing company, my boss has 7 siblings in the same business, none of them use home depot either!

By: John

John — Fri, 28 Nov 2008 14:21:28 +0000

Home Depot put out their Black Friday ads advertising a microwave. The original price was @249 with a sale price of $199. I went to the store and spent 20 minutes getting someone to help me (as usually happens at HD). They explained that the microwave could only be ordered on line, even thought the ad didn’t state this. I figured I would just order on-line and pick it up. Well, the only way to get the microwave is to have it delivered…..at a cost of $65. Therefore, the final sale price is $264 versus a walk-in price of $249 when it it not on sale. What a bunch of idiots, getting people in their store, then screwing them by not selling a product that they advertise.